From the lady Kristi who picks up the phone to Eddie who evaluates the situation and decides a plan to Tim (a superhero) who sets, catches and removes your problem critters to Jose and team who seal up the house and repair - this is a first- rate operation. Eddie was knowledgeable , professional and thorough. I am especially squeamish and Tim immediately put me at ease- I felt confident in his knowledge and expertise. He was immaculate, detailed , prompt - the consummate professional.
These guys deserve their success- I wouldn’t think of calling anyone else.read more
Critter Control has kept my home and yard critter-free for almost a year now! Angel and Rudy have been excellent in helping us get started and maintain the services we needed. Highly recommend!read more
Great experience with this company. Matt is an awesome technician , knowledgeable, responsive, professional, caring and punctual.
Resolved a rat problem in my attic and made sure we did our best to rat proof the house. I am very happy. Thank you Matt!!read more
Jessie, our pest control person, is always on time, follows up every time he does a non maintenance service, and is always pleasant to work with. He makes sure to call us ahead of his visit, so we are always aware of his coming. We particularly appreciate how he makes sure to find a solution to a problem, and his followup has always worked. We appreciate Jessie.read more
Wow what a professional,courteous and hard working company! We had a major rat problem and got 3 estimates. While critter control was a little more expensive, it was well worth it. Matt went over and beyond my expectations and then Steve and his crew came and sealed the whole house. Highly recommend Critter Control!read more
Felix has been out to my apt a few times after a bed bug issue. I would recommend him to anyone. He is so knowledgeable and was so patient with me for being so freaked out over this bug issue. He answered all my questions. Amazing!!read more
Alexander is a GREAT technician! He currently does service on our 3 businesses! He is very knowledgeable and communicates with us after our monthly service! He is always on time and goes above and beyond at making sure our businesses our taken care of! We are very pleased with the work he continues to provide us! Thank you Alexander and the staff at Critter Control!read more
Superb experience working with Matt P on raccoon trapping! He arrived to our property within 2 hours after the job was set up. Matt has expert trapping skills and was very responsive via text and phone calls on his arrival to our property each day. Thank you Matt! It was a pleasure working with you!read more
I love these people! I live in a nature preserve, and they saved my life! The service EXCEEDED my expectations, they rescued me after a NIGHTMARE experience with All Star (THIEF) pest control! Critter Control renders professional, comprehensive, competent, humane service. They have EXCELLENT solutions for in and outdoor pests, and EVERY SINGLE PERSON on the staff is competent! I will be using them again and referring them as well!read more
From the first phone call and the initial consultation I knew we partnered with the right group. Prompt and continuous communication makes Critter Control tops in our book. Matt P. of Critter Control was determined to help us in finding and removing the Raccoons that made our attic their home. Living in So. Florida for over 35 years gives me a great appreciation of the brutal heat we endure, but nothing compares to the drive and will that Matt had while enduring several trips in our attic crawl space in his quest to find and evict our unwanted guests. Just wanted to send a special thanks to Matt and all of the team that made our experience with Critter Control successful.read more
The crew came on time and they were very professional and courteous. They informed me about everything they did and supported the work done with pictures of what was done. I am very pleased with the work that this team did and would highly recommend them.read more
Critter Control was the BEST option for my attic remediation. From the beginning inspection done by Eddie, to the crew that actually did the insulation removal, sanitizing, and placing new insulation, these gentlemen were pros. They took detailed photos showing the damage done and any openings that a rodent can enter, so you knew exactly what needed to be done and there were no surprises. You have before and after photos to compare. You'll see all the entry points sealed and vents covered with a wired mesh. Critter control did a phenomenal job. To further add to their professionalism, the lights in one of my bathrooms were no longer working after they blew in the new insulation. Definitely an accident, probably pulled a wire or something, but the manager Steve gave me a call and scheduled an electrician to come out right away and fix it. I have to say that this has been the best customer service I have ever experienced. It was a pleasure doing business with Critter Control, and I would highly recommend them! A+read more
I was having issues with roof rats in my attic. I live in Parkland and being all the way out west, I was told that the only way to stop the rats from coming in, is to have the attic sealed. I didn’t want to spend the money, but after falling from the attic and shattering my ankle, by trying to do it myself. I found critter control who was in my neighborhood in Heron Bay.
I was truly impressed by the prompt response of Critter Control. The salesman Steve was very knowledgeable and reassured me that they will get the job done. The technician Jimmy was very helpful, and he was here 3 times a week, and gave me a lot of information about rodents and other pests. Finally the permanent closure of all the openings was completed and crew chief Jose was excellent. Jose called the day before and let me know what time he will be here and was on time. Jose explained everything that his crew was going to do. After the job was completed, Jose showed me before and after pictures as well as video.
I believe you get what you pay for, and Critter Control has been excellent in everything they have done for me. All the staff has been very receptive and very professional. If you have any issues with rodents, call Critter Control, they are the professionals.read more
I cannot praise this company enough - its management, its employees, its quality, reliability and integrity. From bees to rodents to raccoons, the Critter Control team knew exactly how to make my home safe again. The team from start to finish - Eddie, Edgar, Steve, Ryan and Jimmy - are experts at what they do and put me at ease immediately with their extensive knowledge and trustworthiness in my home. They run their company like a family and treat customers the same. I sleep so much better at night now and will never move into another home without having Critter Control come out first to secure it from unwanted "roommates".read more
Prompt response, very informed, courteous, clean and neat, reasonably priced-- from top to bottom Critter Control was the best choice to help us locate a potential dead animal in the wall of our home. Using a scope within the wall, we were able to rule out the presence of animal and move on to other options. I highly recommend Critter Control. Thank you!read more
Technicians were very knowledgeable and professional. They arrived on time and were respectful of our home. They answered all our questions and followed up promptly on any action that needed to take place. Kudos!read more
Rudy is the best. We haven't had a single problem since switching to critter control. First rate organization with quality staff. Rudy is friendly, professional and thorough. It's always a pleasure to see him.read more
Gave a great insight on what needs to be done. I think it’s a little pricey.
Very good insight on the company and hope they will stand by there words.
Friendly to me.
when servicing my property, Mike was very detail. was very good on setting times to visit my property. he also did what he said he would do to correct the cause.
Critter Control was a great experience. Steve came by to assess our problem and we decided to have our home totally protected. Jose and his crew came out several days later and did a wonderful job. Neat, clean and efficient. Everything was done in half a day and the result is fantastic. No more worries. Great organization.read more
Very professional from the inspection to getting the job done. I was surprised at how much this was costing me, but the entire team got the job done with before and after pictures, and completed it professionally. Great job! read more